Positions with the Onslow Water and Sewer Authority in Jacksonville, North Carolina, encompass a variety of roles within the public utilities sector. These jobs typically involve the provision and maintenance of water and wastewater services to the residents and businesses of Onslow County. Examples include water treatment plant operators, maintenance technicians, customer service representatives, and administrative staff.
The availability of employment opportunities in this sector is vital for the community’s infrastructure and public health. Skilled professionals are needed to ensure the safe and reliable delivery of clean water and the proper treatment of wastewater. The historical context of this type of work reflects the increasing demand for clean water resources and environmental protection, contributing to the overall quality of life for area inhabitants.
The following sections will delve into specific career paths available, the required qualifications for these positions, the application process, and the potential benefits of working for a water and sewer authority in this region.
1. Water Treatment
Water Treatment, as it relates to positions at the Onslow Water and Sewer Authority in Jacksonville, NC, is a critical function ensuring the provision of safe and potable water to the community. These positions are integral to public health and infrastructure.
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Water Treatment Plant Operator
These operators are responsible for the day-to-day running of the treatment plant. They monitor equipment, adjust chemical dosages, and perform tests to ensure water meets quality standards. Their role is critical in removing contaminants and pathogens from the water supply, impacting public health directly within Onslow County.
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Laboratory Technician
Laboratory Technicians analyze water samples to monitor water quality and ensure compliance with regulatory standards. They conduct tests for contaminants, bacteria, and other parameters, providing data essential for optimizing the water treatment process. Their work directly informs the adjustments made by operators and ensures adherence to EPA guidelines within the Jacksonville, NC, area.
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Maintenance Technician
These technicians are responsible for maintaining and repairing the equipment within the water treatment plant. This includes pumps, filters, and other mechanical systems. Their role is essential in preventing downtime and ensuring the continuous operation of the treatment process, impacting water availability to the local population.
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Water Quality Specialist
This specialist will have an in-depth knowledge of water quality parameters and be able to analyze and present the water quality data. This data analysis would then be used to make recommendations to upper management to improve processes and procedures. The specialist will have a firm grasp of industry regulations and guidelines, as well as stay abreast of new technologies that will improve water quality.
The aforementioned roles represent key components of the water treatment process at ONWASA. The effective execution of these positions is paramount to safeguarding public health and ensuring the reliable provision of potable water to the citizens and businesses served by the authority in Jacksonville, NC.
2. Sewer Maintenance
Sewer Maintenance, regarding employment opportunities at the Onslow Water and Sewer Authority in Jacksonville, NC, encompasses a range of essential activities aimed at preserving the integrity and functionality of the wastewater collection system. Personnel in these positions are critical to environmental protection and public sanitation.
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Sewer Line Technician
These technicians inspect, maintain, and repair sewer lines. Their responsibilities involve using specialized equipment to clear blockages, repair leaks, and replace damaged pipes. Real-world examples include responding to sewage overflows caused by tree root intrusion or grease buildup, thus preventing environmental contamination and public health hazards within the ONWASA service area.
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Lift Station Mechanic
Lift stations pump wastewater to higher elevations, enabling its flow to treatment facilities. Mechanics maintain and repair the pumps, motors, and electrical systems within these stations. For instance, they might troubleshoot a malfunctioning pump that is causing a backup in the sewer system, ensuring continuous wastewater transport and preventing service disruptions for Jacksonville, NC residents.
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Sewer System Inspector
Inspectors conduct routine assessments of the sewer system to identify potential problems. They utilize cameras and other technologies to evaluate the condition of underground pipes, detecting cracks, leaks, and other defects. Their findings inform preventative maintenance efforts, reducing the likelihood of costly repairs and environmental damage within the ONWASA infrastructure.
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Wastewater Collection Supervisor
These supervisors oversee the activities of sewer maintenance crews, coordinating work schedules, managing resources, and ensuring adherence to safety regulations. A supervisor might manage a team responding to a major sewer line break, ensuring the efficient and safe restoration of service and minimizing environmental impact on the Jacksonville, NC community.
These multifaceted roles within Sewer Maintenance are vital to ONWASA’s mission of providing reliable wastewater services. The dedication and expertise of personnel in these positions directly contribute to the health, safety, and environmental well-being of the residents and businesses in the Jacksonville, NC area. Proper sewer maintenance mitigates environmental hazards and ensures the long-term sustainability of the community’s infrastructure.
3. Customer Service
Customer Service represents a critical interface between the Onslow Water and Sewer Authority (ONWASA) and the community it serves in Jacksonville, NC. Positions in this area are responsible for addressing inquiries, resolving issues, and facilitating communication regarding water and sewer services. The effectiveness of customer service directly impacts public perception and the overall satisfaction with ONWASA’s services. For instance, a resident experiencing a water outage will rely on customer service representatives to provide information, offer solutions, and coordinate necessary repairs. Similarly, a business owner seeking to establish new water and sewer connections will need clear and efficient guidance from customer service personnel. These interactions shape the community’s view of ONWASA and its responsiveness to their needs. A well-functioning customer service department reduces complaints, fosters positive relationships, and builds trust within the community.
The spectrum of duties undertaken by Customer Service representatives employed by ONWASA includes answering phone calls and emails, processing billing inquiries, managing service requests, and providing information on water conservation and payment options. An example would include a customer calling to dispute a bill due to a suspected leak. The representative would need to investigate the usage history, explain billing procedures, and potentially dispatch a technician to inspect the property. Another scenario could involve a new homeowner needing to establish service. The representative would need to gather necessary information, explain the connection process, and provide details on billing cycles and payment methods. Proficient and knowledgeable Customer Service representatives are also tasked with educating the public about regulations and procedures. These interactions require not only technical knowledge but also excellent communication and problem-solving skills.
In conclusion, Customer Service is an indispensable component of ONWASA’s operations in Jacksonville, NC. It serves as a crucial link between the utility and the community, impacting public perception and overall satisfaction. The efficacy of customer service directly influences ONWASA’s ability to fulfill its mission of providing reliable and efficient water and sewer services. Challenges in this sector often involve managing high call volumes, resolving complex billing disputes, and maintaining up-to-date knowledge of regulations and procedures. The ability to effectively address these challenges is paramount to the success of ONWASA and the well-being of the community it serves.
4. Engineering Roles
Engineering roles within the Onslow Water and Sewer Authority (ONWASA) in Jacksonville, NC, are integral to the design, maintenance, and improvement of the water and wastewater infrastructure. These positions require specialized knowledge and skills to ensure the efficient and sustainable operation of critical utility services. Their expertise ensures compliance with regulatory standards, environmental protection, and cost-effective infrastructure management.
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Civil Engineer
Civil Engineers at ONWASA design and oversee the construction of water and sewer pipelines, treatment plants, and pumping stations. An example includes designing a new sewer line extension to serve a growing residential area, ensuring proper capacity, materials, and installation methods are utilized. This role is essential for expanding and upgrading the infrastructure to meet the evolving needs of the Jacksonville community while adhering to environmental regulations.
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Environmental Engineer
Environmental Engineers focus on ensuring the environmental compliance of ONWASA’s operations. They assess the impact of wastewater treatment processes on the surrounding environment and develop strategies for minimizing pollution. For instance, they might implement improved sludge management techniques to reduce odors and minimize the risk of groundwater contamination. Their expertise ensures ONWASA operates responsibly and protects the natural resources of Onslow County.
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Mechanical Engineer
Mechanical Engineers are responsible for the selection, installation, and maintenance of mechanical equipment within ONWASA’s facilities. This includes pumps, motors, and other machinery critical to water and wastewater conveyance and treatment. They may oversee the replacement of aging pumps at a water treatment plant to improve efficiency and reliability, ensuring a consistent supply of potable water to Jacksonville residents.
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Project Manager
Project Managers oversee the planning, execution, and completion of engineering projects, ensuring they are completed on time and within budget. An example includes managing the construction of a new water storage tank, coordinating the efforts of engineers, contractors, and other stakeholders to deliver a reliable water supply for the future. Their role is vital in ensuring efficient infrastructure development and effective utilization of resources at ONWASA.
These engineering roles collectively contribute to the efficient and sustainable operation of ONWASA, ensuring the reliable provision of water and wastewater services to the Jacksonville, NC community. The expertise of these professionals is critical for maintaining infrastructure, protecting the environment, and meeting the growing needs of the region.
5. Administrative Support
Administrative Support roles within Onslow Water and Sewer Authority (ONWASA) in Jacksonville, NC, are essential for the smooth and efficient functioning of the organization. These positions provide critical support to various departments, ensuring that day-to-day operations run seamlessly. The effectiveness of administrative support directly impacts the ability of ONWASA to deliver its core services to the community.
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Executive Assistant
Executive Assistants provide high-level support to senior management, managing schedules, coordinating meetings, and handling correspondence. An example includes managing the calendar of the Executive Director, ensuring that important meetings and deadlines are met, and facilitating communication with other departments and external stakeholders. This role is vital for ensuring efficient leadership and strategic decision-making within ONWASA.
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Office Manager
Office Managers oversee the daily operations of the office, managing supplies, equipment, and facilities. This may involve coordinating office maintenance, ordering supplies, and ensuring that the office environment is conducive to productivity. A well-managed office environment contributes to the overall efficiency and effectiveness of ONWASA’s operations.
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Human Resources Assistant
Human Resources Assistants provide support to the HR department, assisting with recruitment, onboarding, and employee records management. An example includes processing new hire paperwork, scheduling interviews, and maintaining employee files. Effective HR support is crucial for attracting and retaining qualified personnel, ensuring that ONWASA has the staff needed to deliver its services.
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Accounting Clerk
Accounting Clerks perform a variety of accounting tasks, including processing invoices, managing accounts payable and receivable, and preparing financial reports. This may involve reconciling bank statements, processing payments to vendors, and generating financial reports for management. Accurate and timely financial management is essential for ONWASA to operate responsibly and sustainably.
These facets of Administrative Support contribute directly to the overall effectiveness and efficiency of ONWASA in Jacksonville, NC. While not directly involved in water or sewer service delivery, these roles provide the necessary support to enable other departments to function effectively, ultimately contributing to the well-being of the community.
6. Environmental Compliance
Environmental Compliance is a critical aspect of operations at the Onslow Water and Sewer Authority (ONWASA) in Jacksonville, NC. Positions related to environmental compliance ensure adherence to federal, state, and local regulations designed to protect the environment and public health. The necessity of these roles stems from the potential environmental impact of water and wastewater operations.
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Permitting and Reporting Specialist
This position focuses on obtaining and maintaining all necessary permits required for ONWASA’s operations. Responsibilities include preparing and submitting reports to regulatory agencies such as the Environmental Protection Agency (EPA) and the North Carolina Department of Environmental Quality (NCDEQ). For example, this specialist would be responsible for ensuring ONWASA’s wastewater treatment plant operates within the parameters of its National Pollutant Discharge Elimination System (NPDES) permit, preventing the discharge of pollutants into nearby waterways. Failure to comply with permit requirements can result in significant fines and legal action.
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Environmental Compliance Inspector
These inspectors conduct regular audits and inspections of ONWASA’s facilities and operations to identify potential environmental risks and ensure compliance with regulations. They might inspect construction sites to ensure erosion control measures are properly implemented or assess the handling and storage of chemicals to prevent spills. A real-world example would be inspecting a lift station for potential overflows and ensuring preventative maintenance is conducted to avoid sewage spills, thus protecting water quality and preventing health hazards.
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Water Quality Analyst
Water Quality Analysts are responsible for monitoring the quality of water and wastewater throughout ONWASA’s system. They collect and analyze water samples to ensure compliance with drinking water standards and wastewater discharge limits. For example, a water quality analyst might routinely test drinking water samples for contaminants such as lead, bacteria, and pesticides, ensuring that the water delivered to customers meets all applicable health standards. This role directly protects public health and ensures the provision of safe drinking water to the Jacksonville, NC community.
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Environmental Sustainability Coordinator
This role concentrates on developing and implementing sustainability initiatives to reduce ONWASA’s environmental footprint. This might include promoting water conservation programs, implementing energy-efficient technologies, and reducing waste generation. For example, the sustainability coordinator could develop a public awareness campaign to encourage residents to conserve water during peak demand periods, reducing the strain on water resources and lowering energy consumption associated with water treatment and distribution. Such efforts contribute to the long-term sustainability of water and wastewater services in Jacksonville, NC.
These environmental compliance roles at ONWASA exemplify the organization’s commitment to environmental stewardship and regulatory compliance. They are vital to safeguarding public health, protecting the environment, and ensuring the sustainable operation of water and wastewater services in the Jacksonville, NC area. These positions require a strong understanding of environmental regulations, technical expertise, and a commitment to environmental protection.
Frequently Asked Questions Regarding Employment with ONWASA in Jacksonville, NC
This section addresses common inquiries pertaining to career opportunities at the Onslow Water and Sewer Authority, serving Jacksonville, North Carolina. The following questions and answers provide factual information for prospective applicants.
Question 1: What types of positions are typically available at ONWASA?
ONWASA employs individuals in a variety of roles, including water treatment plant operators, sewer maintenance technicians, customer service representatives, engineers, and administrative staff. The specific positions available fluctuate based on the organization’s needs and budget.
Question 2: Where can I find a current listing of job openings at ONWASA?
Current job openings are generally posted on the ONWASA website, as well as on various online job boards and local government websites. It is advisable to check these sources regularly for the most up-to-date information.
Question 3: What qualifications are generally required for employment at ONWASA?
Qualifications vary depending on the specific position. Typically, positions require a high school diploma or equivalent, with some requiring specialized certifications, licenses, or college degrees. Previous experience in a related field may also be required.
Question 4: How does one apply for a position at ONWASA?
The application process generally involves submitting an online application through the ONWASA website or another designated platform. Applicants may also be required to submit a resume and cover letter.
Question 5: Does ONWASA offer benefits to its employees?
ONWASA typically offers a comprehensive benefits package to its employees, which may include health insurance, dental insurance, vision insurance, life insurance, retirement plan options, paid time off, and holidays. Specific benefits may vary based on the position and employment status.
Question 6: Is residency in Jacksonville, NC, a requirement for employment at ONWASA?
While residency may not always be a strict requirement, residing in or near Jacksonville, NC, may be advantageous due to factors such as commute time and potential on-call responsibilities for certain positions. Specific residency requirements, if any, are generally outlined in the job description.
The answers provided offer a general overview of employment-related inquiries concerning ONWASA. It is recommended to consult the official ONWASA website or contact the human resources department directly for specific details and current information.
The subsequent section will elaborate on how to prepare an effective application for positions at ONWASA.
Tips for Pursuing Opportunities with ONWASA in Jacksonville, NC
Securing employment with the Onslow Water and Sewer Authority requires strategic preparation and a clear understanding of the organization’s needs. The following tips are designed to enhance the applicant’s prospects in the competitive job market.
Tip 1: Thoroughly Research ONWASA’s Operations.
A comprehensive understanding of ONWASA’s role in providing water and wastewater services to Jacksonville, NC, is essential. Review the organization’s mission statement, services offered, and recent projects. This knowledge demonstrates genuine interest and preparedness during interviews.
Tip 2: Tailor the Application to the Specific Position.
Generic applications are unlikely to succeed. Carefully review the job description and tailor the resume and cover letter to highlight relevant skills and experience. Use keywords from the job posting to demonstrate a clear match between qualifications and requirements.
Tip 3: Highlight Relevant Skills and Certifications.
Emphasize skills and certifications that align with the specific role. For technical positions, include details of relevant training, licenses (e.g., water or wastewater operator certifications), and experience with specific equipment or software. For administrative roles, showcase proficiency in relevant software, organizational skills, and communication abilities.
Tip 4: Demonstrate Commitment to Public Service and Environmental Stewardship.
ONWASA is a public utility serving the community. Demonstrate a commitment to public service and environmental responsibility. Highlight any volunteer work, community involvement, or experience related to environmental sustainability.
Tip 5: Prepare for Technical and Behavioral Interviews.
Technical interviews may involve questions related to water treatment processes, sewer maintenance procedures, or engineering principles. Behavioral interviews assess soft skills such as teamwork, problem-solving, and communication. Prepare examples that showcase these qualities in past experiences.
Tip 6: Proofread All Application Materials.
Typos and grammatical errors detract from credibility. Carefully proofread all application materials, including the resume, cover letter, and online application form. Consider asking a colleague or friend to review the materials for errors.
Tip 7: Network with ONWASA Employees (Where Appropriate).
If possible, network with current ONWASA employees. This can provide valuable insights into the organization’s culture and the specific requirements of different positions. Informational interviews can be a helpful way to learn more about career paths within ONWASA. However, pursue such networking opportunities professionally and respectfully.
By implementing these strategies, applicants can significantly improve their chances of success in the competitive market for “onwasa jobs jacksonville nc.” Success hinges on careful preparation, targeted application materials, and a demonstrable commitment to the organization’s mission.
The subsequent section provides a summary of the article’s key points and emphasizes the value of seeking employment within this essential organization.
onwasa jobs jacksonville nc
This article has explored diverse facets of employment opportunities linked to the Onslow Water and Sewer Authority in Jacksonville, NC. Positions span crucial areas such as water treatment, sewer maintenance, customer service, engineering, administrative support, and environmental compliance. Each role contributes distinctly to the organization’s mission of providing reliable utility services and ensuring public well-being.
The importance of qualified personnel within ONWASA cannot be overstated, as they directly impact the quality of life for Jacksonville residents and the sustainable management of essential resources. Those seeking stable and meaningful careers are encouraged to research available openings and tailor their applications to align with ONWASA’s specific needs, recognizing the vital role this entity plays in the community’s infrastructure and future prosperity.
