A document outlining the responsibilities, required skills, and qualifications for a professional who acts as a bridge between an organization and the surrounding community. It typically details tasks such as building relationships with local groups, disseminating information, organizing events, and advocating for community needs within the organization. An example would be a hospital seeking to improve its relationship with local residents; the document would outline how the liaison would engage with neighborhood associations, attend community meetings, and gather feedback to inform hospital policies.
Such documentation serves a crucial function in ensuring clarity and alignment between the organizations goals and its community engagement strategy. It provides a framework for effective communication and collaboration, leading to stronger relationships, increased trust, and improved outcomes for both the organization and the community it serves. Historically, these documents have evolved from simple task lists to comprehensive guides reflecting the increasing importance of community relations and stakeholder engagement.